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Last updated: May 16, 2025

Privacy Policy

How DePay collects, uses, and protects your information

Overview

DePay ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Key Points
  • We collect personal and transaction data to provide our services
  • We use industry-standard security measures to protect your information
  • You have control over your data and specific privacy rights
  • We do not sell your personal information to third parties

Information We Collect

We collect several types of information from and about users of our platform, including:

How We Use Your Information

We use the information we collect about you for various purposes, including:

  • Processing transactions and maintaining your account
  • Providing customer support and responding to inquiries
  • Personalizing your experience and delivering relevant content
  • Improving our platform, products, and services
  • Developing new features and functionality

Information Sharing

We may share your information with third parties in the following circumstances:

RecipientPurpose
Service ProvidersTo help us operate our business and provide services (payment processors, cloud services, etc.)
Business PartnersTo offer joint products or services, or to facilitate transactions
Legal AuthoritiesTo comply with legal obligations, court orders, or legal processes
Corporate TransactionsIn connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Our Security Measures Include:
  • End-to-end encryption for sensitive data
  • Multi-factor authentication for account access
  • Regular security assessments and audits
  • Strict access controls and authentication procedures
  • Continuous monitoring for suspicious activities

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have various rights regarding your personal information:

To exercise these rights, please contact us using the information in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.

International Transfers

We operate globally and may transfer your personal information to countries with different data protection laws. We ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

These safeguards include:

  • Standard contractual clauses approved by relevant data protection authorities
  • Privacy Shield certification (where applicable)
  • Binding corporate rules for internal transfers
  • Consent mechanisms where appropriate

Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

For significant changes, we will provide a more prominent notice, which may include email notification to the email address specified in your account.

We encourage you to review our Privacy Policy periodically for any changes. Your continued use of our services after such modifications constitutes your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by it.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@depay.com
Address: Kharadi, Pune - 411014, Maharashtra, India
Data Protection Officer: dpo@depay.com

For residents in the European Economic Area, you have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal information does not comply with applicable law.

© 2025 DePay. All rights reserved.

This document is subject to change. Please check back regularly for updates.